To cancel an order, please email us at info@cesaires.com before your parcel has been dispatched.
Once your order has been dispatched, we're unfortunately unable to cancel it.
Shipping & Delivery
Handling time: 1–3 days (Monday to Friday)
Transit time: 5–7 days (Monday to Friday)
Total delivery time: 6–10 working days
Yes, we offer free shipping on all orders. We want to make sure your purchase arrives quickly and safely at no extra cost.
Once your order has been processed, you will receive a confirmation email with your personal tracking number. You can then track your order on the Order Tracking Page.
Returns & Refunds
Absolutely! You can return your order within 30 days of receiving it. Items must be unworn, undamaged, and in their original condition. Simply reach out to us through our Contact Page and we’ll guide you through the return process.
Please email us as soon as possible at info@cesaires.com and include clear photos of the issue.
Once we've reviewed it, we'll send you the correct item or an equivalent replacement free of charge.
Returns are accepted within 30 days of the delivery date.
No, we don't charge any restocking fees.
Refunds are processed within 7 days of your return being approved.
Return postage costs are the responsibility of the customer.
Returned items must be new, unworn and unwashed, in their original packaging and with all original tags attached.
Unfortunately, we can't accept return requests made after the 30-day return window.
Payment
We accept American Express, Apple Pay, Google Pay, Mastercard, Shop Pay and Visa.
Yes, your payment is 100% secure. We use industry-standard SSL encryption to protect your information and ensure a safe checkout process.
Contact
Our customer support team is always happy to help. You can reach us through the Contact Page.